Portfolio.

My projects span product, business, design, and research, each telling their own story and takeaways. If you're interested in seeing samples of my work, please send me a request. Below is an outline of my work.

Available for side gigs
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Open to new job opportunities
Not at the moment

Preferred work location
Remote in the U.S.

Product Leader, Amazon Web Services

Driving product strategy and growth for Amazon RDS, a multi-billion dollar service on the AWS cloud platform. Responsible for expanding the product portfolio, go-to-market alignment, cross-service integration, scaling customer experience, and leveraging AI/ML and LLMs to create innovative solutions.

Product Leader, OCI Console

I led product and user experience for the Console, which is the visual gateway to OCI where many users have their first interaction with our cloud platform. I work back from user needs to improve the getting started, onboarding, and operating at scale experiences for cloud customers. I iteratively released platform improvements that made it easier for users to signup for OCI Free Trial, get their first deployment, and upgrade their account when they were ready. In the first three months, I recorded a 13% improvement in signup completion and 6% in conversion. I leveraged my background in data viz and breadth of knowledge of infrastructure services to launch OCI Dashboards, a single-pane of glass that enables customers to monitor their cloud operations at scale. This OCI-native service offers customers an alternative to expensive 3rd party tools, enabling them to cut costs and visualize metrics faster using the console.

Cloud Financial Management using OCI Dashboards (feature release, Oct 2022)
Monitoring Databases using OCI Dashboards (how-to article, Feb 2022)
Introducing Dashboards to the OCI Console (product launch, Feb 2022)

Head of Product Design

I took up this exciting opportunity with a small, midwestern, tech startup that believes in championing the cause of the employee experience and unleashing the potential of teams. I joined a 10-person company where I led the product & design efforts. I shaped Structural’s offerings from an early stage, wore multiple hats, and achieved success cross-functionally. I created the MVP for the Internal Opportunity Marketplace that allows customers to tap into their internal talent pool & staff business-critical roles with ease. I onboarded 5 customers representing $400K in ARR. One of these customers, a Fortune 10 Healthcare company, reduced hours spent on staffing by 30% using the opportunity marketplace. A memorable moment during my time here was leading a design workshop internally for our engineering, customer success & sales team on design thinking, allowing them to develop empathy and think creatively about solving our customer’s needs. In 2022, Structural was acquired by Augeo Marketing.

Top 10 Global Healthcare Company: 50% Turnover Reduction in Less Than One Year (case study, 2020)
Turning Data into Insight, and Insight into Action (blog, 2019)
Structural Overview (video, 2019)

Product Designer, Cloud & Enterprise

I had the opportunity to work with the Dynamics 365 team on multiple big-bet features for the Talent suite. We used Microsoft’s HCM tools combined with the reach of LinkedIn’s job network to create a product that handled end-to-end recruiting and onboarding of candidates. I worked heavily on the sourcing, recruiting and conversion pieces of the Talent suite where I collaborated with a team of designers, PMs, and engineers through all phases of development.

Microsoft Dynamics 365 for Talent is now GA! (product release, 2017)
Microsoft Dynamics 365 for Talent (video, 2017)

Product Designer, AWS Kinesis

A colleague and I reached out to our mutual contact at Amazon for a project we could work on for our capstone project in 2016. Following a process of formative research to determine AWS customers' needs and goals when choosing a service for their streaming needs, we designed and tested a new landing page and learning experience for first-time AWS Kinesis users. The Kinesis team implemented our redesign and launched it later in 2017.

AWS re:Invent - Analyzing Streaming Data in Real Time with Amazon Kinesis (video, 2017)
AWS Kinesis - Project Poster (2017)

Product Designer, Mobile App

In 2016 I worked with local Seattle-startup RealSelf, a healthcare marketplace where consumers research aesthetic treatments and connect with physicians. I drove improvements on the mobile app to make it easier for users to research procedures and share experiences of their aesthetic journeys with the community. I also built an innovative, mobile-first media upload experience that streamlines the content creation process for authors.

Stories of Hope: Helping Burn Victims in India (video, 2016)